Common questions and support documentation

• Deleting your parent account
• How Bornbir works for parents
• Stopping texts and emails
• Requesting a background check on a provider
• Why you need to verify your email or phone
• Editing, closing, or re-opening your care requests
• Paying a provider through Bornbir
• Signing a contract from your provider
• Finding and messaging providers
• Writing a review for a provider

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• How to find your Google Maps URL for review import?
• Deleting your account
• Your 7-day free trial
• Matched conversations: how new leads reach your Inbox
• How can I get a refund?
• Getting reviews on your profile
• Updating the phone number on your Link payment account
• Sharing a lead with a colleague
• Messaging families on Bornbir
• Lead and message notifications

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