How can I get a refund?

If you need a refund for your BornBir provider membership, class hosting fee, or course purchase, you can request one by contacting our Support Team.

How to request a refund

Please email your refund request to:

📧 support@bornbir.com

Subject line: Refund request — [Your name & profile URL]

Include the following details in your email:

  • Full name (as shown on your BornBir profile)
  • Profile URL (for example: bornbir.com/your-name)
  • Email address used for the purchase
  • Short reason for your refund request

What happens next

Our Support Team will review your request and follow up by email within 3–5 business days.

Refunds are issued to the original payment method whenever possible. The time it takes for funds to appear in your account depends on your bank or payment provider.

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