Deleting your parent account

You can permanently delete your Bornbir parent account yourself, in about a minute.

How to delete your account

1. Log in and open Account (the bottom tab on a phone, or Account settings in the menu under your photo on a computer).
2. Click Delete account. The page shows how many open requests and provider conversations will be closed.
3. Type delete to confirm, then click Delete my account.

Deleting removes your profile, your care requests, your conversations and message history, and your notification settings. You'll also lose access to your payments, invoices, and superbills on Bornbir — Stripe's emailed receipts stay in your inbox, but download any superbill you still need first (see "Getting a superbill for insurance reimbursement"). It's permanent and cannot be undone. If you need a provider's help again later, you're always welcome to start a new request from scratch.

Prefer that we do it? Email support@bornbir.com from the email address on your account and we'll take care of it.

Just want providers to stop contacting you?

You don't need to delete your account for that. Closing your care requests stops providers who never heard back from you, and you can re-open one later if your plans change. See "Editing, closing, or re-opening your care requests". Conversations where you and a provider have both written stay open after a request closes, so to stop hearing from one provider in particular, use Ignore conversation; see "Finding and messaging providers".

Want fewer notifications instead?

If it's the texts or emails you'd like to stop rather than the account itself, see "Stopping texts and emails" — you can turn each kind of notification on or off under Account → Email notifications or SMS / mobile.