Verifying your email address
When you sign up, Bornbir emails you a 6-digit code with the subject "Your Bornbir verification code is [code]". Entering that code in your portal is what pushes your completed profile live — there's no manual review or approval step, so once your profile is 100% complete and your email is verified, it publishes automatically.
How to enter the code
- Finish the four profile steps (see "Completing your provider profile"). As soon as your profile is complete, your portal home shows the Verify your email screen: "We emailed a 6-digit code to [your address]. Enter it below and your profile goes live."
- Open the email and type the code into the six boxes. Pasting the whole code works too.
- Click Verify. Your profile publishes right away and you land on your dashboard.
Each code works for 24 hours and allows five attempts. If it has expired or you've mistyped it too many times, click Resend code for a fresh one.
What you can do before verifying
You don't need to verify to log in. You can sign in and build or edit your profile as much as you like first. (Logging in with an emailed login code also proves your address, so a complete profile goes live at that moment.) However, until your profile is live, the Leads, Inbox, Reviews, and Events areas of the portal stay locked — you need a live profile to connect with families on Bornbir.
Didn't get the email?
- Check your spam or junk folder for "Your Bornbir verification code".
- Click Resend code on the verification screen.
- Signed up with a typo in your address? Click Wrong address? Update it under the code boxes, correct your email, and a new code goes to the right place.
- Still nothing? Email us at support@bornbir.com and we'll help you get verified.
If you haven't verified after about 7 days, we'll email you one reminder with a fresh code.
What happens after you verify
Your profile publishes immediately — no further action needed. From the Profile page, click View as a parent to see your public page exactly as families see it.