The Bornbir for Providers iPhone app
Bornbir for Providers is a free iPhone app that puts your leads, Inbox, and profile in your pocket. It's the same account as the website — log in with your usual email, and everything stays in sync.
Getting the app
Download Bornbir for Providers on the App Store. You'll also find Get the iPhone app in your portal sidebar and under Account settings, and a banner at the top of the portal when you open bornbir.com in Safari on an iPhone. The app is listed in the US App Store; there is no Android app yet.
What it does
- Push notifications for new leads, new messages, interview updates, payments you receive, and a failed subscription payment, the moment they happen. The first time you open the app signed in, iPhone asks whether Bornbir may send you notifications; tap Allow. The app icon shows how many conversations are unread. See "Lead and message notifications".
- Home, Leads, Inbox, Profile, and Account tabs at the bottom of the screen. The Account tab holds Clients, Availability, Reviews, Background check, Events, Team, Account settings, Manage plan, and support links, and shows the app's version number at the bottom.
- Links open in the app. Once it's installed, links to your portal in Bornbir emails open in the app instead of Safari.
Push instead of texts for new leads
Premium and Business providers normally get a text message for each new lead. If you've allowed notifications and opened the app in the last three days, the new-lead alert arrives as a push instead, so you don't get the same alert twice. Texts come back on their own if you turn notifications off in your iPhone's settings, stop using the app for a few days, or switch off the Push option for New lead alerts under Account settings → Manage notifications.
Subscribing in the app
You can subscribe to Premium or Business inside the app through Apple. Open Manage plan on the Account tab, pick monthly or yearly, and tap Start free trial or Subscribe with Apple. The App Store prices are Premium $9.99/month or $79.99/year and Business $29.99/month or $199.99/year, and the first week is free if you haven't used an Apple trial on Bornbir before. If you'd rather pay on the website — where Premium yearly is discounted for your first year — tap Pay on bornbir.com instead. See "Bornbir Premium and Business plans and pricing".
A subscription started through Apple is billed by Apple. Renewals, cancellation, and your payment card live in your iPhone's App Store subscription settings (Manage plan → Manage in App Store), not in Bornbir's billing portal. A subscription started on bornbir.com works in the app right away, but changing or canceling it happens on the website — the app's Manage plan screen links you there.
A few things are only on the website: Refer a provider, and the 30-day trial for providers who signed up through an invite link. See "Referring other providers".
Background checks in the app
Tapping Background check on the Account tab opens the payment page in Safari. Pay there, then come back to the app and tap Check payment status. See "Getting background checked".
Looking for care?
Bornbir for Providers is only for birth and postpartum professionals. Its login page says "This app is for providers." and its log into your parent account link opens the parent login on bornbir.com. Parents use Bornbir on the website; there is no parent app.
Problems?
If push notifications aren't arriving, open your iPhone's Settings → Notifications → Bornbir and make sure notifications are allowed, then check the Push switches under Account settings → Manage notifications on the website. Anything else, email support@bornbir.com.