Canceling your Premium subscription

You can cancel your Bornbir Premium or Business subscription at any time, and it only takes a minute.

How to cancel

1. Log in to your provider portal at bornbir.com.
2. Click Manage subscription — you'll find it at the bottom of the sidebar and under Account settings.
3. This opens your secure Stripe billing portal, where your subscription is managed.
4. Choose to cancel your plan and confirm.

Plan changes aren't available inside the Bornbir for Providers iPhone app — its Manage plan screen links you to bornbir.com. Open the website in a browser to cancel.

Subscribed through Apple?

If you started your plan in the iPhone app with Subscribe with Apple, Apple bills you and Bornbir's billing portal can't cancel it. Open Manage plan in the app and tap Manage in App Store, or go to your iPhone's Settings → your name → Subscriptions → Bornbir for Providers, and cancel there. Cancel at least 24 hours before the renewal date to avoid the next charge; you keep access until the period ends. Apple handles refunds for these subscriptions.

What happens after you cancel

• Your cancellation takes effect at the end of your current paid period — you keep full Premium access until then.
• You won't be charged again.
• You'll receive a confirmation email with your exact end date.
• Changed your mind? You can resume your subscription any time before that date, from the same billing portal.
• Once your plan ends, your profile stays live on the free plan, but Clients, contracts, invoices, and superbills need a plan again. The families you added are kept, and they come back when you resubscribe.

The billing portal is also where you can switch between monthly and yearly plans or update your card, if that's what you're really after. To move between Premium and Business, use Upgrade to Business under Account settings or contact support — see "Bornbir Premium and Business plans and pricing".

Don't see "Manage subscription"?

A small number of accounts don't have self-service billing. If you don't see the Manage subscription option, email us at support@bornbir.com and we'll take care of the cancellation for you.

Canceling is not the same as deleting your account

Deleting your account is different: it cancels billing immediately, and any remaining paid time is not retained. If you just want to stop paying, cancel your subscription instead — your profile stays live and you keep Premium access until the period ends. See Deleting your account.

Looking for a refund on a past charge? See How can I get a refund.